Yes. Under certain conditions, Metis employees have the capability to access your account solely for troubleshooting or debugging purposes. We do this as rarely as possible, and it is almost always tied to a support ticket created by a customer.
Metis will not add, edit, or delete data without specific, written instructions from our customers.
For more details on how Metis protects your privacy, please take a look at our complete Privacy Policy.
Didn't find what you need in this article? You can submit a support ticket or send an email to support@getmetis.com.